Delivering retrofit grants feels harder than it should

Free home improvements to reduce your energy bills? It sounds like a no-brainer – residents should be biting your hand off. But, in reality, you can be met with apathy and scepticism, leading to:

  • No-access visits.
  • Endless phone calls, letters and emails.
  • Programme dropouts.
  • Wasted time and costs.

We’ve created a system to help solve this.

Key features

Appointments

Book appointments for contractor visits

Notifications

Automatic email notifications for residents and managers

Applications

Ready-made online application processes for grants

Reporting

Download resident and project data for reporting

Every step of the way

With the online portal, there’s no need for residents to phone and email to check on progress. Residents can easily track where they’re up to and stay informed of what to expect.

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Onboard, educate and engage

A retrofit programme is a hard sell when many people don’t understand what “retrofit” is and what the benefits are. The resident portal breaks it all down into easy-to-understand terms and shows bill savings for each individual home. Add case studies for that all-important social proof.

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Grant eligibility made simple

No need to tie yourself in knots over eligibility routes and income proxies. We’ve built in all the eligibility criteria for the major UK grant schemes, so you can create an online application process in just a few clicks.

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A woman reads a book and drinks a cup of tea in a cosy living room

Make it your own

The resident portal is designed to be customised. We add your branding to keep it a consistent experience for your residents.

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Combine with our other solutions for the ultimate retrofit engagement toolbox

Whether you’re retrofitting 10 flats or delivering a cross-tenure scheme to thousands of homes, our solutions work together to offer the support you need.

Add SuSy Insights for an end-to-end solution

Our analytical platform helps you identify the most suitable properties for retrofit schemes.

Combine with the homeowner hub for a cross-tenure offering

Need to serve the able-to-pay market at the same time as grant-funded work? Our hub can work for both, by activating the homeowner-focused features.

Let’s show you what we can do

To arrange a demo of SuSy Insights, send us an email at info@susy.house.